Gary Wallace - You gave it all

I wish to convey my gratitude for the outstanding customer service experience that you have provided with the purchase of our new fireplace. Put simply you have been an absolute delight to deal with. Your communication and technical knowledge is outstanding and your willingness to liaise on the technical aspects of the installation with my cabinet makers and a qualified tradesmen to ensure a seamless installation was superb. You are an absolute credit to the company and have provided me with one of the best customer experiences I can remember in many years.. My simple rule in business is….……always give people more than they expect to get! You gave it all.

Gary Wallace